FAQs

1. What is Ayvens?

Ayvens is a global sustainable mobility company that provides vehicle leasing, fleet management, and mobility solutions for businesses and individuals. Our goal is to make transportation simpler, more flexible, and more sustainable.

2. What services does Ayvens offer?

We offer a range of mobility solutions, including:

  • Vehicle leasing
  • Fleet management
  • Electric vehicle (EV) solutions
  • Flexible mobility services
  • Digital self-service tools
  • End-to-end vehicle management

3. Who can use Ayvens' services?

Our services are designed for:

  • Large corporations
  • Small and medium-sized businesses (SMEs)
  • Professionals
  • Private individuals

4. What is vehicle leasing?

Vehicle leasing allows you to use a vehicle for a fixed period, usually three to four years, by paying monthly lease payments instead of purchasing the vehicle outright.

5. How long is a typical lease contract?

Most Ayvens lease agreements run for 3 to 4 years, depending on the customer's needs.

6. Why choose Ayvens?

Ayvens offers:

  • Flexible leasing solutions
  • Global expertise
  • Sustainable mobility options
  • Large electric vehicle fleet
  • Digital tools for easy vehicle management
  • Reliable customer support

7. Does Ayvens support electric vehicles?

Yes. Ayvens is committed to sustainable mobility and manages one of the world's largest multi-brand electric vehicle (EV) fleets, helping customers transition to greener transportation.

8. In how many countries does Ayvens operate?

Ayvens operates in 42 countries, serving millions of customers worldwide.

9. How large is Ayvens' fleet?

Ayvens manages:

  • Over 3 million vehicles
  • More than 500,000 electric vehicles
  • Supported by 14,000+ employees globally

10. What is Ayvens Malaysia?

Ayvens MHC Mobility Services Malaysia Sdn. Bhd. is a joint venture between ALD Automotive and Mitsubishi HC Capital Inc. It provides flexible vehicle leasing and fleet management solutions for businesses in Malaysia.

11. What makes Ayvens different from other leasing companies?

Ayvens combines:

  • Global experience
  • Local market expertise
  • Sustainable mobility solutions
  • Advanced digital services
  • Flexible leasing options
  • Customer-focused support

12. Is Ayvens committed to sustainability?

Yes. Sustainability is one of our core priorities. We are focused on reducing carbon emissions, promoting electric vehicles, and supporting environmentally responsible mobility solutions.

13. How does Ayvens use technology?

Ayvens invests in digital platforms that allow customers to manage their vehicles, contracts, and mobility services through simple and convenient online tools.

14. How was Ayvens formed?

Ayvens was created when ALD Automotive acquired LeasePlan in 2023, combining the strengths of two global mobility leaders into one company.

15. What is Ayvens' mission?

Our mission is to make mobility simpler, smarter, and more sustainable by delivering flexible mobility solutions that help people and businesses move with confidence.

16. What is Ayvens' vision?

Our vision is to become the world's leading sustainable mobility company by making transportation more accessible, innovative, and environmentally responsible.

17. How can I learn more about Ayvens or request a leasing solution?

You can contact your local Ayvens office or visit the official Ayvens website to explore our mobility solutions, request a quote, or speak with our team.